A day before our partner Shashank Nigam from SimpliFlying spoke about putting the joy back into the airport experience at the Annual ACI Conference in Lisbon, we at SOSTravelers.com suggested to write a guest article as a follow up to  ‘How to empower stranded travelers‘. We decided that that the next article could be on how to help airports turn stranded travelers into happy consumers.  This is a very challenging question since, by definition, stranded travelers are in a … Read entire article »